Privacy Policy

STRIX OPTIONS LLC

Privacy Policy for strixoptionsfunding.com

Issued by Strix Options LLC, the operator of this site.

1. About This Policy and About Us

Strix Options LLC (referred to here as “Strix Options,” “Strix,” “Company,” “we,” “us,” or “our”) is organized as a Pennsylvania limited liability company. When you browse strixoptionsfunding.com (the “Site”) or use anything we offer through it (the “Services”), Strix Options LLC decides how and why your personal data is processed. In data-protection terms, that makes us the controller of the data described in this Policy, except where we say otherwise.

Everything here is written to be consistent with what we tell you elsewhere, including our FAQ, our Trading Rules, and our Terms of Service, particularly on the subjects of identity checks (KYC), how payouts are processed, and tax reporting.

Questions about anything in this Policy can go to support@strixoptionsfunding.com.

2. The Information We Handle

What we hold about you depends on how far you go with the Services. A visitor generates far less data than a trader requesting a payout. The categories below cover the full range.

A. Your Account

When you register, we store your name, your email address and any other contact details you give us, the identifiers and sign-in data attached to your account (for example a password or the tokens behind an emailed sign-in link), and any messages or files you send to our support team.

B. Proving Who You Are (KYC)

Fraud prevention and financial-compliance rules sometimes require us to confirm your identity. For most people this happens once, right before their first payout, though we can also ask earlier: before certain purchases, before certain account changes, or before other sensitive actions.

The verification process can involve:

• A government-issued photo ID
• Your date of birth
• Your address, and documentation proving it if needed
• A selfie or camera capture with a liveness check, when our verification provider supports it
• The outcome data the check produces: whether you passed or failed, whether a human reviewed it, whether something triggered a re-check, and the audit trail of all of that

A failed or incomplete check is not the end of the road. We will usually invite you to try again, for instance when a photo was blurry or your details have since changed. While verification is pending you can generally keep trading, but payouts and some other actions stay locked until it is finished.

C. Money In, Money Out

Payments and payouts generate their own records. When you buy from us, we log the purchase itself along with proof that you accepted our legal terms at checkout: the timestamp of acceptance, which version of the policy you agreed to, your IP address, your device and browser details, and the plan or order involved. We keep these so we can administer your purchase and answer any later dispute about it.

When a payout has been earned and requested, or when money otherwise needs to move in connection with the Services, we additionally collect your bank account and routing details, the metadata of each transaction (amount, date, status, method), and the signals our risk systems produce while reviewing the payment, such as a flag that your payout details do not match your verified identity or a hold placed for compliance reasons.

A payout can be paused while any of those reviews run: compliance review, KYC or tax verification, or payment-risk review, including situations where the destination details look inconsistent with what we have on file.

D. Tax Records

Tax law obliges us to collect certain documentation before paying you. Depending on where you are taxed, that can mean a W-9, a W-8BEN, or another form specific to your jurisdiction, along with your taxpayer classification.

For U.S. taxpayers, reaching $600 or more in payouts within a calendar year can trigger a Form 1099-NEC, which the law requires us to issue. Expect it by January 31 covering the prior year. Where fees were involved, the reported figure may be the gross amount.

Nothing we say constitutes tax advice; a tax professional is the right person to guide your filing and reporting. As a rule we do not withhold tax from payouts, but where the law compels it we may withhold, or hold a payout back entirely, until the proper documentation is in.

E. Your Trading Activity

The simulated trading you do during an evaluation lives on the systems of the third-party platform provider that runs it (Rix, for example), not primarily on ours. What we pull into our own systems is a limited set of performance metrics: enough to run the program, decide eligibility, enforce the rules, catch abuse, and pay you. Raw trade-by-trade execution history is not something we keep as a primary record.

F. Data Your Browser Sends

Like most websites, the Site records technical data as you use it: your IP address and the rough location it implies, your browser, operating system, and device identifiers, the page that referred you, the pages you view, and how you interact within a session. We also run security logging, covering things like rate limiting, fraud signals, and abuse prevention. Cookies and similar technologies are part of this picture; Section 8 covers them.

G. Records Kept When Something Goes Wrong

If a payment is disputed, a chargeback is filed, or we investigate suspected fraud or abuse, we assemble and keep the relevant evidence: the dispute and chargeback event details, the payment lifecycle history, sign-in and access logs, and records of how the account was used. These records let us investigate abuse, respond to card and bank disputes, and protect the platform.

H. Broker Onboarding Information (Live stage only)

If you are offered and accept advancement to the Live stage, we collect the information our brokerage firm requires in order to approve you as an authorized trader on our proprietary trading account. This is the most sensitive category of information we collect, and we collect it only from traders advancing to Live. It includes:

• Your full legal name, any prior or additional names, salutation, and suffix
• Date of birth, gender, country of birth, and country or countries of citizenship
• Residential address and telephone number(s)
• Government identification details: the document type, country of issuance, and document number (for example a driver’s licence, passport, national ID, or alien ID number)
• Tax residency and tax identification number, which for a United States tax resident is your Social Security Number
• Employment status and, where applicable, employer name, occupation, business description, and employer address

We collect this information for one purpose: to submit your broker application and to answer questions the broker raises about it. We do not use it for marketing, profiling, advertising, or any automated decision-making, and we do not sell or share it for cross-context behavioural advertising.

How it is stored. Your government identification number and tax identification number are encrypted at rest under a dedicated encryption key used for no other purpose. They are never displayed back to you after submission and are never returned to your browser. Within Strix Options they can be decrypted only by a small number of authorized personnel, only for the purpose of completing your broker application, and every such access is recorded in an audit log before the data is decrypted.

How it is destroyed. Once the broker has your application, we destroy the encryption key that opens those values. Because the key is destroyed rather than the record deleted, the encrypted values become permanently unreadable everywhere they have ever been copied, including in our backups. We retain only the last four digits of each number, so that we can identify which document was submitted if a question arises later. This destruction is irreversible: if the broker later requires the information again, you will be asked to provide it again.

Providing this information is voluntary. If you prefer not to provide it, you may decline advancement to the Live stage; see Section 5 of our Terms of Service for what declining means.

3. What We Do With It

Our uses of this information fall into four broad jobs:

• Running the product. Creating your account, signing you in, answering support requests, processing subscriptions, payments, and payouts, and monitoring, debugging, and improving how the Site performs.
• Keeping the platform honest. Verifying identity, preventing fraud and abuse, securing accounts, enforcing our Terms, rules, and program requirements, and responding to payment disputes and chargebacks, including preserving the evidence needed to do so.
• Meeting our legal duties. AML and sanctions screening, tax reporting, and other obligations the law places on us.
• Talking to you. Operational and transactional messages about your account; marketing messages where permitted, always with a way to opt out; and notices about policy updates, including prompts to re-accept updated terms when that is required.

Selling your personal information is not something we do.

4. Mobile Information and Text Messaging

If you give us a mobile number and opt in to text messages, we use it only to send you the messages you asked for. Consent to receive texts is never a condition of joining the affiliate program, of any purchase, or of any other service.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent are not sold, rented, or shared with lead generators. Information may be shared with the messaging provider that delivers the texts on our behalf, solely so that delivery can happen. In this paragraph, “affiliates” means other companies and third-party marketers, not the partners in our affiliate program.

We keep a record of your consent, including the wording you agreed to and the date, so we can show that you asked to receive these messages. Message frequency varies, typically a few messages per giveaway, and message and data rates may apply. You can withdraw consent at any time by replying STOP to any message or by emailing support@strixoptionsfunding.com, and you can reply HELP to any message for help; we will honor any reasonable request to stop. Opting out of marketing texts does not affect security or account messages such as login codes and account recovery. See our SMS terms for the full program terms.

5. Who Else Sees Your Data

We operate with the help of outside companies, and some of your data reaches them. Vendors that run parts of the Services on our behalf, such as payment processing, identity verification, hosting, analytics, and email delivery, receive what they need to do their jobs. To give concrete examples: our payment processors handle payments, Plaid handles bank, tax, and KYC collection or verification, Mercury carries payout transfers, and Rix operates the evaluation platform. Each of these companies handles your information under its own privacy policy and under contractual obligations to us.

Our brokerage firm receives a further set of data, but only if you accept advancement to the Live stage. We submit the broker onboarding information described in Section 2(H) to Interactive Brokers so that it can approve you as an authorized trader on our proprietary trading account. Interactive Brokers handles that information as its own controller under its own privacy policy and its regulatory obligations, not on our behalf. We share this information only for traders advancing to the Live stage, and only once.

Transactions themselves involve the payment ecosystem: processors, card networks, and banks may receive data when we process a charge, investigate fraud, or respond to a chargeback or dispute.

We may also share information with our affiliated companies and service providers — for example, our data providers — for fraud prevention, risk management, security, and to enforce our terms.

We also disclose information when law, regulation, or legal process requires it, or when doing so is necessary to protect rights and safety or to prevent fraud. And if Strix is ever part of a merger, acquisition, restructuring, or sale of assets, data may transfer as part of that transaction.

One more note: when you talk to us through someone else’s platform, Discord or a social network for instance, that platform’s own policies apply to what happens there.

6. Where Data Lives and How Long It Stays

Processing and storage happen in the United States and can happen in other countries too. When data crosses borders and the law requires safeguards, we put appropriate ones in place, such as Standard Contractual Clauses.

We hold personal data for as long as it is reasonably needed for the purposes in this Policy: delivering the Services, resolving disputes, enforcing our agreements, and satisfying legal, compliance, and tax obligations. Some categories, notably KYC and tax documentation, must stay longer because law, contract, or a compliance program says so. Once a piece of data has no remaining purpose, we delete it or strip it of identifying detail where that is feasible.

Broker onboarding information is an exception, and is held for the shortest period of all. The government identification number and tax identification number described in Section 2(H) are destroyed as soon as the broker has your application, by destroying the encryption key that opens them. We keep only the last four digits of each. We do not retain those numbers for the life of your account, and we do not retain them after the Live stage ends.

7. How We Protect It

We apply commercially reasonable protections. Among them: TLS encryption for data in transit and secure infrastructure behind it, access controls built on least-privilege principles for our own team, monitoring and abuse-prevention systems, and due diligence plus contractual protections for the vendors we bring in.

Honesty requires saying that no safeguard is perfect. Absolute security cannot be guaranteed by anyone, and that goes double for third-party platforms outside our control.

8. Cookies

Cookies and similar technologies serve three purposes here: making core parts of the Site work and keeping it secure, measuring analytics and performance, and remembering your preferences.

Your browser settings give you control over cookies. Turn them off and the Site will still load, but some things may stop working properly.

9. Calls and Recordings

If you book a call with us, the call takes place on Zoom and is recorded automatically. Recording starts when the meeting starts and runs for the whole call. Zoom also produces an automatic transcript, and any chat sent inside the meeting is saved with it.

We use recordings and transcripts to keep a record of what was discussed, to answer later questions about what was said or agreed, to train and review the people who run our calls, and to resolve disputes. We do not sell them and we do not use them for advertising.

Recordings are created and stored by Zoom, and we may also keep a copy with our own cloud storage provider. Both act as service providers under Section 5, and retention follows Section 6.

Some places require everyone on a call to be told it is being recorded. The booking page and your booking confirmation email both say so before the call, and this section says so here. If you would rather not be recorded, email support@strixoptionsfunding.com and we will arrange another way to talk.

10. Automated Checks

Some decisions here are made by software: automated systems check whether trading activity complies with program rules and whether performance metrics meet eligibility criteria. What our automation never does is make decisions based on sensitive characteristics such as race, religion, or health information.

11. Your Rights and Choices

A. If You Live in the United States

Several states now grant privacy rights, and depending on which state you live in, you may be able to access the personal data we hold about you, have it deleted or corrected, or receive a copy of it. We do not sell personal information, so there is nothing to opt out of on that front.

B. Readers in the UK, EU, and EEA

European and UK data-protection law grants you rights that may include access, rectification, erasure, restriction of processing, objection, and data portability.

That law also requires us to have a lawful basis for each use of your data. Ours are: contract, because processing is needed to provide you the Services; legal obligation, for things like KYC, AML, sanctions screening, and tax law; legitimate interests, covering fraud prevention, security, and improving the product; and consent, where it is required for certain marketing or cookies.

C. Exercising Your Rights

Send requests to support@strixoptionsfunding.com. Before acting on a request we may need to confirm you are who you say you are.

12. No One Under 18

Our Services are built for adults. If you are under 18 they are not for you, and we do not knowingly gather personal information from anyone who is a minor.

13. When This Policy Changes

This Policy will evolve, and the current version always lives on this page. If a change is material, expect more than a silent edit: we may email you, show a notice inside the product, or surface a prompt at checkout, and for certain new purchases or account actions we may ask you to accept the updated Policy before proceeding.

14. Reaching Us

Strix Options LLC

Email: support@strixoptionsfunding.com