Terms & Disclosure Agreement

STRIX OPTIONS LLC

Comprehensive Terms & Disclosures Agreement

(Terms of Service | Participant Agreement | Billing & Payment Policy | Performance Reward Program Policy | Risk Disclosure | Compliance Policy)

Website: strixoptionsfunding.com

Legal name: Strix Options LLC

1. Scope; Hierarchy; Updates

1.1 Scope. These Terms apply to all Strix products and services, including evaluation subscriptions, simulated trading programs, dashboards, support systems, APIs, and related third-party integrations.

1.2 Incorporated Policies. Our Privacy Policy, trading rules, performance reward program criteria, and published program parameters are incorporated by reference. In the event of conflict, this Agreement controls unless expressly stated otherwise.

1.3 Updates and Notice. We may update these Terms at any time by posting revised Terms on this page. We may provide notice by email, dashboard message, checkout prompt, or other reasonable methods. Your continued use after posting and notice constitutes acceptance of revised Terms, to the fullest extent permitted by law.

1.4 Re-Acceptance on Material Changes. For material policy updates (including billing, dispute, compensation, or compliance terms), we may require you to affirmatively re-accept updated Terms and/or Privacy Policy before new purchases, program advancement, or compensation requests.

2. Definitions

For purposes of this Agreement:

• “Account” means your user account on our website or platform.
• “Evaluation Account” means a simulated/paper trading account used to assess trading skill and determine eligibility for advancement.
• “Funded Account” means an advanced-stage simulated trading environment made available to select users who have successfully completed the evaluation program, at Strix’s sole discretion. A Funded Account is a continuation of the simulated evaluation experience with enhanced parameters and does not constitute a brokerage account, investment account, client-managed capital account, or access to real trading capital.
• “Subscription” means a recurring paid evaluation plan billed on a periodic cycle.
• “Payment Failure” includes any declined, reversed, or unsuccessful recurring charge attempt.
• “Good Standing” means, at minimum, an active subscription without unresolved payment failures, unresolved disputes, or other payment/compliance restrictions.
• “Chargeback/Dispute” means a payment reversal inquiry or claim initiated through a card network, bank, or processor.
• “Related Account” means any account that we reasonably determine is connected by identity, payment instrument, device, IP, household, entity affiliation, referral linkage, operational control, or other risk indicators.
• “Payout” means a discretionary performance-based reward approved and processed under Strix’s separate reward program terms and compliance checks. Payouts are incentive awards based on demonstrated skill in the simulated environment; they are not withdrawals of trading profits, investment returns, or distributions of capital. Payouts are not part of the evaluation purchase and are not guaranteed.
• “Third Parties” includes payment processors, brokers, platform providers, identity/KYC providers, tax/payment rail providers, and infrastructure vendors.

3. Eligibility; Account Integrity

3.1 Eligibility. You must be at least 18 years old (or legal age of majority where you reside), have legal capacity to contract, and provide accurate, current account information.

3.2 Single-User Access. Accounts are personal and non-transferable unless expressly authorized by Strix in writing. You are responsible for all activity under your credentials.

3.3 Security. We may suspend access for suspected compromise, unauthorized access, or security risk. You must notify us immediately of unauthorized activity.

4. Service Description; Program Nature

4.1 Educational and Evaluation Services. Strix Options LLC provides simulated trading evaluations and educational tools for traders. All services are intended solely for educational purposes related to trading on financial markets and trader skill assessment. Strix does not provide investment recommendations, business recommendations, investment opportunity analyses, or similar general recommendations regarding the trading of investment instruments. THE SITES AND SERVICES ARE NOT, AND MAY NOT BE CONSIDERED, INVESTMENT SERVICES.

4.2 Nature of Purchase. All fees paid to Strix are solely for access to simulated trading evaluations, educational tools, and platform services. Fees are not deposits, investments, or payments for access to capital. Users are not purchasing an income opportunity, employment, or profit-generating service. The fee is paid for allowing you to access the evaluation program and any services or educational resources provided in connection therewith.

4.3 Not a Broker-Dealer or Financial Institution. Strix Options LLC is not a broker-dealer, investment adviser, custodian, exchange, or registered financial institution. We do not accept deposits, hold customer funds for trading purposes, or execute securities transactions on your behalf. We do not provide investment, legal, accounting, or tax advice. You should consult your own advisors before engaging in any transaction.

4.4 No Financial Services. Strix does not provide investment advice, brokerage services, or access to financial markets. All services provided under these Terms are educational or evaluative in nature. Nothing on our website, dashboard, marketing materials, or communications constitutes an offer to buy or sell, or a solicitation to buy or sell, any financial product.

4.5 Simulated Environment. All Strix programs, including evaluation and advanced-stage (Funded) accounts, operate in a simulated trading environment. All balances and figures are fictitious, do not represent any currency or real capital, and you have no right to possess those fictitious funds beyond the scope of their use within the program. The simulated trading environment is designed for educational and evaluation purposes only. No user trades real money, real securities, or real capital at any stage of the Strix program.

4.6 Discretionary Advancement. Users who successfully complete the evaluation may be considered for advancement to an enhanced simulated trading stage (Funded Account), subject to additional terms, approval, and Strix’s sole discretion. Advancement is discretionary and may be withheld for any reason, including risk, compliance, or business considerations. Completion of the evaluation does not guarantee any offer, advancement, or reward eligibility. Funded Accounts remain simulated environments and do not provide access to real capital, investment accounts, or brokerage relationships.

4.7 Separate Performance Reward Program. Any opportunity to receive a performance-based reward (payout) is governed by a separate agreement and is not part of the initial purchase of evaluation services. Rewards are discretionary incentives issued at Strix’s sole discretion based on demonstrated trading skill in the simulated environment. They are not profits, investment returns, wages, or distributions of capital. Reward eligibility, amounts, timing, and terms may be modified, suspended, or terminated at any time.

4.8 No Earnings Representation. We do not guarantee any profits, income, rewards, or financial outcomes. Past performance in simulated environments is not indicative of real-world results. No representation is being made that any user will or is likely to achieve profit, income, rewards, or results similar to any examples shown. Individual results vary. Strix is not an income opportunity, employment arrangement, or profit-sharing vehicle.

4.9 No Guarantee of Access or Status. Access, progression, Funded Account status, and eligibility for the performance reward program are not guaranteed and may be denied, paused, or revoked for rule violations, payment issues, compliance concerns, or abuse. Advancement is not guaranteed.

5. Fees, Billing, and Payment Authorization

5.1 Recurring Billing. Evaluation subscriptions renew automatically until cancelled. You authorize Strix and our payment providers to charge your selected payment method for recurring fees and related adjustments.

5.2 Auto-Renewal Consent and Pre-Purchase Disclosure. By completing a subscription purchase, you expressly acknowledge and agree that: (a) your subscription will automatically renew on a monthly billing cycle at the then-current rate displayed at checkout; (b) your payment method on file will be charged automatically at the start of each billing cycle without further notice unless required by applicable law; (c) your subscription will continue to renew and you will continue to be charged until you affirmatively cancel through the Billing page in your dashboard; (d) no refunds or credits will be issued for partial billing periods; and (e) you must confirm your understanding of these recurring billing terms via a separate checkbox at each point of purchase. This disclosure is provided in compliance with applicable consumer protection, e-commerce, and auto-renewal laws, including without limitation the Restore Online Shoppers’ Confidence Act (ROSCA), California Automatic Renewal Law (ARL, Cal. Bus. & Prof. Code § 17600 et seq.), and FTC Negative Option Rule. We may update subscription pricing with reasonable advance notice; continued use after the effective date of a pricing change constitutes acceptance of the updated price.

5.3 Amounts and Discounts. Introductory, promotional, referral, coupon, and retention offers may alter first charge and/or recurring charge amounts. Unless expressly stated, offers are limited, conditional, and revocable for abuse. We may correct obvious pricing or billing errors.

5.4 One-Time Retention Offers. We may provide one-time retention pricing adjustments on a subscription. Such offers may be restricted by account, user, email, subscription, risk profile, and prior redemptions.

5.5 Payment Methods. You must keep valid payment credentials on file. We may require payment-method updates to maintain service continuity.

5.6 Processor Dependence. Billing operations rely on third-party systems. We are not responsible for processor outages, declines, network delays, or bank/card decisioning beyond our control.

5.7 Billing Evidence and Merchant Descriptor. You authorize us to present account records, login history, IP/device data, plan selections, acceptance logs, and service usage/trading activity as evidence in response to payment disputes. You acknowledge charges may appear under Strix Options LLC or a substantially similar descriptor used by our authorized processor.

5.8 How to Cancel. You may cancel your subscription at any time from the Billing page in your account dashboard. Cancellation takes effect at the end of your current billing period. No further charges will be applied after cancellation is processed, and you will retain access through the remainder of the paid period.

5.9 Pre-Renewal Email Notifications. Where a subscription is associated with an inactive, breached, or closed account, we may send a courtesy reminder email to the address on file approximately 72 hours before the next scheduled renewal charge. This notification will include the renewal amount, renewal date, account identifier, and instructions on how to cancel before the charge date. You acknowledge that: (a) these emails are provided as a courtesy and do not create an obligation to send further or different notices; (b) the email address on file at the time of sending is the sole delivery address; (c) non-receipt due to spam filters, full inboxes, invalid addresses, or other factors beyond our control does not affect the validity of the charge; (d) Strix retains timestamped proof of email dispatch including message ID, delivery status, and time of sending; and (e) a renewal charge is valid regardless of whether a pre-renewal email was opened or read.

5.10 Post-Renewal Confirmation. After each successful recurring charge, we will send a confirmation email to the address on file containing the amount charged, transaction ID, plan name, and next renewal date. This confirmation serves as your billing receipt. Failure to review or retain this receipt does not affect the validity of the charge or your obligation to pay.

6. Payment Failures; Suspension; Closure Rights

6.1 Immediate Restriction on Failure. If a recurring payment fails, we may immediately suspend trading permissions, restrict account actions, and/or mark your account as not in good standing pending successful payment.

6.2 Repeated Failures. For repeated failed payments, we may escalate restrictions, including account closure, subscription termination, cancellation at the payment gateway, and blocking future use.

6.3 Access Gating. While not in good standing, we may block activation, redemption/lifeline actions, and other account privileges even if technical features remain temporarily visible.

6.4 Recovery and Reinstatement. Successful payment may restore some privileges at our discretion, subject to compliance review and any applicable hold periods.

6.5 Post-Cancel or Post-Close Charges. If a charge is captured after cancellation/closure due to processor timing, we may void or refund that charge in our discretion, and log corresponding account events.

7. Cancellation; End-of-Period and Immediate Closures

7.1 User Cancellation. If you cancel, recurring billing stops prospectively; your account may remain active through the then-current paid period and may close at or after period end.

7.2 Operational Scheduling. We may schedule closures for processing at or after the end of the billing period. Processing delays or retries due to technical issues do not waive our closure rights.

7.3 Immediate Closure Events. We may close accounts immediately for serious payment/compliance events, including repeated payment failures, unresolved or lost disputes, fraud indicators, sanctions concerns, or material terms violations.

8. Chargebacks, Disputes, and Payment Reversals

8.1 Dispute Effect. Any Chargeback/Dispute may trigger immediate trading suspension, reward holds, compliance review, and account restrictions.

8.2 Resolution Outcomes. We may resume access if a dispute is resolved in our favor and standing is restored. If a dispute is lost or remains unresolved, we may permanently restrict or close affected accounts and subscriptions.

8.3 Reversals and Offsets. We may reverse prior credits/benefits linked to disputed or refunded transactions, including but not limited to affiliate credits, promotional credits, and reward eligibility effects.

8.4 Administrative Review Window. We may enforce automated or manual closure/remediation for unresolved disputes after an internal review period.

8.5 Related-Account Enforcement. Where permitted by law, a Chargeback/Dispute on any account may be treated as a platform-level risk event, and we may suspend, close, or permanently ban any Related Account.

8.6 No Access While Disputed. During any unresolved Chargeback/Dispute, you are not entitled to program privileges, new account creation, resets/lifelines, promotional benefits, or reward processing unless and until we confirm restored good standing.

8.7 Recovery Rights. To the fullest extent permitted by law, you remain liable for disputed amounts, reversals, processor penalties, and reasonable internal/external recovery costs (including collection costs and attorneys’ fees where recoverable).

8.8 Abuse and Fraud Referrals. We may report suspected payment abuse, friendly-fraud patterns, identity misuse, or coordinated chargeback activity to processors, financial institutions, fraud-prevention networks, law enforcement, and other appropriate parties as permitted by law.

8.9 Cumulative Remedies. Remedies in this Section are cumulative and not exclusive. Our election to apply, delay, or forgo any remedy in one instance does not waive any right in that or any other instance.

8.10 Evidence Retention and Presentation. Strix maintains comprehensive, timestamped records of all account interactions, billing events, email communications (including pre-renewal reminders and post-renewal confirmations), login sessions, dashboard activity, Terms of Service acceptance, IP/device fingerprints, trading history, and consent records. You acknowledge and agree that Strix may compile and present these records, individually or collectively, as evidence in any chargeback, dispute, arbitration, or legal proceeding. You further acknowledge that your account activity, service usage, and communication history constitute evidence of an ongoing authorized business relationship and valid recurring billing consent.

8.11 Contact Before Dispute. You agree to contact Strix support at support@strixoptionsfunding.com before initiating any chargeback or dispute with your bank, card network, or payment provider. Many billing concerns can be resolved quickly through direct communication. Filing a chargeback or dispute without first contacting us may result in immediate account suspension and will be considered a material breach of these Terms.

9. Performance Reward Program; Holds; Adjustments

9.1 Separate Program. The performance reward program (including payouts) is separate from and not included in the purchase of evaluation services. Eligibility for the reward program requires successful completion of the evaluation, acceptance into the advanced simulated trading stage (Funded Account) under a separate agreement, satisfaction of then-current program rules, account standing, and any required compliance verifications. No fee paid for evaluation services entitles a user to any reward. Rewards are discretionary incentives based on demonstrated skill in the simulated environment and are not profits, investment returns, wages, or distributions of trading capital.

9.2 Reward Holds. We may hold, delay, reject, reverse, or cancel rewards for payment issues, suspected abuse, dispute events, identity/tax/document deficiencies, trading-rule concerns, sanctions screening, legal requests, operational errors, or risk review.

9.3 Balance and Record Corrections. We may adjust account balances, drawdown references, reward records, and status fields to correct errors, enforce rules, or reflect approved/rejected reward operations.

9.4 Offsets. We may offset or deduct amounts owed to us from present or future rewards, including fees, reversed transactions, dispute losses, penalties, or other obligations allowed by law.

9.5 Timing. Reward timing is estimated only and may vary due to reviews, processor timelines, banking rails, holidays, technical incidents, or legal requirements.

9.6 Geographic Restrictions. Rewards are processed through our banking partner and are subject to international payment restrictions. We are currently unable to send rewards to recipients located in the following countries and regions: Afghanistan, Belarus, Central African Republic, Congo (the Democratic Republic of the), Congo (the), Cuba, Eritrea, Haiti, Iran, Iraq, North Korea (DPRK), Liberia, Mali, Mozambique, Myanmar (Burma), Palestine, Russia, South Sudan, Syria, Ukraine (sanctioned regions), Venezuela, and Yemen. This list may change at any time based on banking partner restrictions, sanctions requirements, and regulatory guidance. Rewards to certain additional countries may require enhanced documentation or extended processing times. Strix Options is not responsible for delays, rejections, or inability to process rewards arising from banking partner restrictions, intermediary bank requirements, or inaccurate recipient information. It is your responsibility to ensure you are located in a jurisdiction where rewards can be received.

10. Refunds, Credits, and Non-Refundable Fees

10.1 General Rule. Unless specifically required by applicable law, all subscription fees, recurring charges, activation-related fees, and similar service fees are final, non-refundable, and non-creditable once charged. This includes, without limitation: initial subscription charges, all recurring (rebill) charges, charges for breached or closed accounts that had active subscriptions at the time of renewal, and any charge processed on or before the cancellation effective date. You expressly waive any right to a refund except as specifically provided in this Section.

10.2 Discretionary Refunds. We may, at our sole discretion, issue refunds or credits in limited cases such as verified duplicate billing or confirmed processor error. Any discretionary refund does not establish a precedent, create an obligation for future refunds, or constitute an admission of liability.

10.3 Conditional Refund Actions. For refunded transactions, we may apply related account actions, including restrictions, closure, and reversal of transaction-linked benefits/credits.

10.4 No Refund for Service Usage. You are not entitled to a refund of any subscription fee for any billing period during which you had access to the service, regardless of whether you actively traded, logged in, or otherwise used the platform features. Access to the service constitutes receipt of the service.

10.5 No Refund for Account Breach. If your account is breached or closed due to violation of trading rules, drawdown limits, or other platform rules, the subscription fee for the current and any previously completed billing period remains non-refundable. Account breach does not terminate your subscription; you may cancel from the Billing page to prevent future charges.

11. Identity Verification, KYC/AML, Sanctions, and Tax

11.1 Identity Verification. We may require identity documentation (including government ID images and selfie checks) before, during, or after account usage, and especially before reward processing.

11.2 KYC/AML Controls. We may request additional information or documents at any time to satisfy anti-fraud, AML/CTF, sanctions, and financial crime controls.

11.3 Sanctions and Legal Blocks. We may deny service, freeze activity, block rewards, or close accounts where required by sanctions laws, legal process, law enforcement requests, or compliance obligations.

11.4 Tax Documentation. You are responsible for tax obligations and required filings. We may require tax forms and may withhold/report amounts where required by law.

12. Trading Rules and Prohibited Conduct

12.1 Rule Compliance. You must follow all applicable strategy, risk, consistency, payout, and account-operation rules published by Strix, as amended from time to time.

12.2 Prohibited Activity. Prohibited conduct includes, without limitation: fraud, identity misuse, market abuse, collusion, unauthorized account sharing/copying, rule circumvention across multiple accounts or entities, abuse of processor/platform vulnerabilities, improper or bad-faith Chargeback/Dispute activity, and any conduct we reasonably deem abusive or manipulative.

12.3 Enforcement. We may investigate, restrict, suspend, hold rewards, reverse credits, void trades/benefits, or terminate access based on available data and good-faith determinations.

12.4 Third-Party Platform Compliance. You agree to comply with the terms of service, acceptable use policies, and platform rules of any third-party trading or evaluation platform used in connection with the Services, including without limitation the TickSage Platform Terms of Service at ticksage.com/terms. Violation of third-party platform rules constitutes grounds for payout denial, account termination, forfeiture of simulated trading results, and any other remedies available under this Agreement.

13. Third-Party Providers; Platform Dependencies

13.1 Third-Party Services. We rely on third-party vendors for payment processing, trading systems, account operations, identity checks, banking rails, communications, and infrastructure.

13.2 Provider Failures. We are not liable for independent third-party outages, delays, inaccuracies, denials, policy changes, or service interruptions, though we may attempt reasonable remediation.

13.3 Records and Reconciliation. We may rely on internal logs and third-party records to determine status, enforce rules, and resolve disputes.

14. Data, Privacy, and Security

14.1 Privacy. Data practices are described in our Privacy Policy, which is incorporated by reference.

14.2 Security Measures. We use commercially reasonable safeguards but cannot guarantee absolute security of networks, platforms, or third-party systems.

14.3 Data Use for Enforcement. You authorize us to use account, trading, payment, risk, and compliance data to administer services, enforce rules, detect abuse, and meet legal obligations.

15. Risk Disclosure

15.1 General Trading Risk Information. The following risk information is provided for educational purposes. Options and derivatives trading in real markets involves substantial risk of loss and is not suitable for all individuals. Losses can occur rapidly, and prior performance is not predictive of future outcomes. You should be aware of these risks as part of your trading education, even though Strix services operate in a simulated environment.

15.2 Options-Specific Risks. In real markets, options can expire worthless, resulting in total loss of the premium paid. Writers of uncovered (naked) options face potentially unlimited risk. Complex strategies such as spreads, straddles, strangles, and multi-leg positions carry additional unique risks, including the potential for losses that may exceed the original position size. Early assignment risk, changes in implied volatility, time decay, and other factors (“Greeks”) can materially affect option values. It is important that participants read Characteristics and Risks of Standardized Options (the OCC Options Disclosure Document) to understand the risks of the strategies being practiced in simulation.

15.3 No Advice. Nothing provided by Strix, whether on the website, dashboard, educational materials, social media, or in communications with staff, constitutes investment, legal, accounting, or tax advice. All information is provided for general informational and educational purposes only. Consult your own professional advisors before making any financial decisions. No employee, staff member, or representative of Strix is authorized to provide investment advice or recommendations.

15.4 Simulated & Hypothetical Performance. SIMULATED PERFORMANCE RESULTS HAVE CERTAIN LIMITATIONS. UNLIKE AN ACTUAL PERFORMANCE RECORD, SIMULATED RESULTS DO NOT REPRESENT ACTUAL TRADING. ALSO, BECAUSE THE TRADES HAVE NOT ACTUALLY BEEN EXECUTED, THE RESULTS MAY HAVE UNDER- OR OVER-COMPENSATED FOR THE IMPACT, IF ANY, OF CERTAIN MARKET FACTORS, SUCH AS LACK OF LIQUIDITY. SIMULATED TRADING PROGRAMS IN GENERAL ARE ALSO SUBJECT TO THE FACT THAT THEY ARE DESIGNED WITH THE BENEFIT OF HINDSIGHT. SIMULATED TRADING DOES NOT INVOLVE FINANCIAL RISK, AND NO SIMULATED TRADING RECORD CAN COMPLETELY ACCOUNT FOR THE IMPACT OF FINANCIAL RISK IN ACTUAL TRADING. THE ABILITY TO WITHSTAND LOSSES OR ADHERE TO A PARTICULAR TRADING PROGRAM IN SPITE OF TRADING LOSSES ARE MATERIAL POINTS WHICH CAN ALSO ADVERSELY AFFECT ACTUAL TRADING RESULTS. NO REPRESENTATION IS BEING MADE THAT ANY ACCOUNT WILL OR IS LIKELY TO ACHIEVE PROFIT OR LOSSES SIMILAR TO THOSE SHOWN.

15.5 Simulation vs. Real-Market Conditions. Simulated and evaluation environments differ materially from real-market conditions in fills, slippage, liquidity, latency, execution quality, and outcomes. Results achieved in a simulated environment are not indicative of results that could be achieved in real-market conditions.

15.6 Electronic Trading Risk. Trading through electronic platforms or order-routing systems exposes you to risks associated with system or component failure, including hardware, software, and network outages. Market data and similar information are provided by third-party service providers, and Strix does not guarantee the accuracy, completeness, or timeliness of market data.

15.7 Testimonials. Testimonials, reviews, and performance results appearing on the website, social media, or marketing materials may not be representative of all participants and are not a guarantee of future performance or success. Individual results vary.

16. Suspension and Termination

16.1 Suspension Rights. We may suspend or restrict part or all services immediately, with or without prior notice where permitted by law, for payment risk, dispute activity, rule violations, fraud indicators, security concerns, legal obligations, risk-management considerations, or operational protection.

16.2 Termination Rights. We may terminate accounts/services at our discretion where permitted by law, including for repeated violations, suspected abuse, unresolved risk/compliance concerns, or other material Terms concerns.

16.3 Platform Bans and Related Accounts. For serious payment abuse (including chargeback abuse), fraud risk, or repeated material violations, we may impose permanent platform bans and deny re-entry under the same or any Related Account, identity, payment method, entity, or access profile.

16.4 Effect of Termination. Termination may include closure of linked/Related Accounts, cancellation of subscriptions, cancellation of pending rewards where permitted by law, continued holds/offsets, denial of future services, and preservation of records for legal/compliance purposes.

17. Limitation of Liability; Indemnification

17.1 Liability Cap. TO THE MAXIMUM EXTENT PERMITTED BY LAW, STRIX’S TOTAL AGGREGATE LIABILITY FOR CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO STRIX IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

17.2 Excluded Damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, STRIX SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES.

17.3 Indemnity. You agree to indemnify and hold Strix, its affiliates, and personnel harmless from claims, losses, liabilities, and expenses arising from your breach, misuse, unlawful conduct, or third-party rights violations.

17.4 Enforcement Costs. To the fullest extent permitted by law, if we must enforce these Terms against payment abuse, fraud, or recovery obligations, you are responsible for reasonable enforcement and recovery costs, including third-party collection and legal costs where recoverable.

18. Governing Law; Dispute Resolution

18.1 Governing Law. These Terms are governed by Pennsylvania law, without regard to conflict-of-law principles.

18.2 Arbitration and Class Waiver. Except where prohibited by law, disputes shall be resolved by binding arbitration in Pennsylvania under AAA rules. Arbitration must proceed on an individual basis only. To the fullest extent permitted by law, you and Strix waive jury trial rights and any right to bring or participate in class, collective, consolidated, representative, private-attorney-general, or mass-action proceedings. The arbitrator shall have exclusive authority to resolve any dispute relating to the interpretation, enforceability, or validity of this arbitration provision.

18.3 Informal Resolution First. Before filing arbitration (or a court claim where arbitration is unavailable), the claimant must send written notice describing the dispute and requested relief to support@strixoptionsfunding.com and allow thirty (30) days for good-faith resolution discussions.

18.4 Time Limit for Claims. To the fullest extent permitted by law, any claim arising out of or relating to these Terms or the Services must be filed within one (1) year after the claim arose, or it is permanently barred.

18.5 Equitable Relief. Nothing prevents either party from seeking temporary or injunctive relief in a court of competent jurisdiction to prevent immediate harm, unauthorized access, misuse, fraud, or IP/confidentiality violations.

19. Miscellaneous

19.1 Force Majeure. We are not liable for delays/failures caused by events beyond reasonable control, including outages, provider failures, cyber incidents, and government actions.

19.2 Assignment. You may not assign these Terms without our written consent. We may assign these Terms in connection with financing, merger, sale, or restructuring.

19.3 Survival. Provisions that by their nature should survive termination will survive, including payment obligations, offsets, dispute/chargeback remedies, indemnification, limitation of liability, and dispute resolution provisions.

19.4 Severability; Waiver. If any provision is unenforceable, remaining provisions remain effective. A failure to enforce any provision is not a waiver.

19.5 Interpretation. Headings are for convenience only and do not limit interpretation. References to rights/remedies are cumulative and non-exclusive.

20. Contact

For billing, support, compliance, and legal inquiries:

Email: support@strixoptionsfunding.com

For program-specific trading constraints, see our Trading Rules. For personal data handling, see our Privacy Policy.